Privacy Policy
Last updated: August 2, 2026
Pepe's Party Rental LLC ("we," "us," or "our") operates the website pepespartyrentall.com and provides party rental services in Virginia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, book our services, or communicate with us.
1. Information We Collect
We collect information you provide directly to us, including:
- Full name and contact information (phone number, email address)
- Event address and delivery location
- Event date and time
- Payment information (processed securely through Shopify Payments, we do not store card numbers)
- Communications you send to us via phone, text, email, or website forms
We also automatically collect:
- Device type and browser information
- IP address and approximate geographic location
- Pages visited and time spent on our website
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your rental bookings
- Communicate with you about your orders, deliveries, and pickups
- Send appointment reminders and booking confirmations via SMS
- Respond to your questions and customer service requests
- Send promotional offers and seasonal updates (only with your consent)
- Improve our website and services
- Comply with legal obligations
3. SMS Communications
When you provide your phone number and consent to receive text messages, we may send you:
- Booking confirmations and reminders
- Delivery and pickup notifications
- Order status updates
- Promotional messages (with separate opt-in)
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive SMS is not a condition of purchase. See our SMS Opt-In Disclosure for full details.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information:
- All payment transactions are encrypted and processed through Shopify's PCI-compliant payment system
- Our website uses HTTPS encryption for all data transmission
- We restrict access to personal information to authorized personnel only
- We do not store credit card numbers on our servers
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your mobile phone number and SMS opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. We may share your information only with:
- Service providers that help us operate our business (payment processors, SMS platforms, email services)
- Law enforcement or government agencies when required by law
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of SMS messages by replying STOP
To exercise any of these rights, contact us at pepespartyr@gmail.com or call (571) 244-5255.
7. Cookies and Tracking
Our website uses essential cookies for shopping cart functionality and language preferences. We do not use third-party advertising trackers. Analytics data is collected anonymously to improve our website experience.
8. Children's Privacy
Our services are marketed to adults who book party rentals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Pepe's Party Rental LLC
94 Tacketts Mill Rd, Stafford, VA 22556
pepespartyr@gmail.com
(571) 244-5255